Mental Health, Outpatient Therapy and Counseling, Wraparound Services and Support
Uplift Family Services is hiring for a Licensed Clinical Program Manager in San Bernardino
*Multiple positions available
Works within the vision, mission, and philosophy of the agency. Hires, develops, trains, manages, and retains clinical program staff and a clinical team(s) to ensure customer satisfaction and culturally competent service delivery. Provide Clinical Supervision to staff, who are registered with BBS, working towards licensure. Functions as the liaison between team and community partners. Provides fiscal stewardship of team, acts as a bridge between fiscal and other departments. Ensures provision of high quality service by program staff consistent with the scope of practice applicable as a Licensed Practitioner of the Healing Arts as defined by Medi-Cal regulations and the California Welfare & Institutions (W&I) Code. You will work with a dedicated team of people that are passionate and enthusiastic about providing quality care to underserved populations
Ensures effective coordination of services for youth and families with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers.
Develops, interprets and ensures consistent implementation of clinical program philosophy, objectives, standards, policies, procedures and practices.
Analyzes and integrates the use of outcome data to improve clinical service delivery within assigned team.
Ensures and monitors defined outcome achievement for youth and families, as well as satisfaction levels for youth, families, and referring workers and agencies.
Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs.
Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standards .
Leads and manages change.
Proactively identifies potential conflicts; leads parties to consensus and develops same skills in direct reports.
Manages to ensure fiscally viable programming.
Ensures staff billable productivity and other revenue related activities meet or exceed revenue forecasts.
Ensures effective quality clinical services delivery for assigned youth and families.
Provides effective crisis and risk prevention and management.
Partners with county referring departments, agencies and the community to ensure comprehensive care.
Participates in staff development; hires, coaches, mentors, supervises, conducts direct field observations, trains, disciplines, and terminates.
Ensures clinical documentation and quality assurance meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement.
Provides 24/7 availability as needed. Culturally responsive to internal and external customers, and ensures family voice.
Provides direct services to families and children, as support to the direct service staff, to ensure smooth delivery of service to assigned families and youth.
Provides outreach to the community including education about agency, program and general mental health and foster care topics.
Advocates for system change in relationship to agency service delivery philosophy.
Manages day-to-day operations including utilization of all administrative electronic systems, human, and other resources.
21 Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to fiscal requirements.
Ensures that Child Care Licensing (CCL) regulations and policy and procedures relating to certification of families are upheld and followed and that the youths needs are met.
MINIMUM QUALIFICATIONS: Master’s Degree (MA/ MS) in Psychology, Social Work or related field. Five (5) years of direct clinical experience required, including three (3) years of experience in the area of children’s mental health preferred. Experience working with Serious Emotional Disabilities (SED) youth required.
California licensure as Licensed Clinical Social Worker (LCSW), Marriage and FamilyTherapist (MFT), or Doctor of Philosophy (PhD) required.
Preferred Qualifications: Experience interfacing with County agencies preferred.
Uplift Family Services is committed to its employees, and offers a competitive compensation package and an extensive benefits package.
Uplift Family Services is a private nonprofit agency that helps kids in crisis throughout California. The agency is nationally recognized for innovative, family-centered programs that help children recover and rebuild their lives. Established in 1867, we have been helping children ever since. Our mission is doing whatever it takes to help children, strengthen families, and build community to ensur...e that families thrive.
We do whatever it takes to strengthen and advocate for children, families, adults and communities to realize their hopes for behavioral health and well-being.
Uplift Family Services is committed to its employees, and offers a competitive compensation package, including an extensive benefits package including employer paid health, dental, vision, life, LTD insurance, a matching 401(k) program, and a very generous vacation plan.